Having had a boiler nightmare with no heating or hot water, Lee called back on the same day of my enquiry and confirmed a next day appointment. In one visit he identified the culprit was a blocked condensate and had this fixed immediately. Lee also provided added value by advising on how to treat this to reduce a recurrence. I couldn't be happier with the service Lee has provided: prompt, courteous and lightning quick problem solver! I have no hesitation in recommending him. Thank you Lee!